Practical articles about email security, CRM, AI and business automation.
This article provides a detailed step-by-step guide for transferring email to a new service without losing important messages and contacts.
28 October 2026
Research indicates that businesses can lose a significant number of orders due to emails landing in spam. Learn how to check and prevent this issue.
27 October 2026
We analyze the costs associated with in-house IT support and an on-site administrator. Which option is more beneficial for your business?
27 October 2026
A simple worked example of what one day without a website costs an online store, and what to set up in advance: monitoring, backups, a staging copy and a short incident plan.
22 October 2026
A typical store takes orders from its website, Amazon, Instagram and the phone, and some of them get lost. Here is where they disappear, what we change in 3 to 5 weeks and where to start in your own business.
13 October 2026
When stock on Amazon, eBay and your website is updated by hand once a day, a store loses twice: items in stock show as unavailable, or items already gone keep selling. We count both cases and show how to fix it.
13 October 2026
We compare two ways of answering customers in the evening and at weekends: hiring another person or setting up a chatbot. What each costs, what a bot does better, what a person does better and how to decide with your own numbers.
12 October 2026
Five repeat-sale scenarios you can set up in a CRM: reminders for consumables, related products, reviews and winning back lapsed customers. We work out what this could bring with a base of 2,000 customers.
12 October 2026
We count the time and money that go into handling 50 orders a day by hand: copying into the system, shipping labels, invoices, customer replies. And which of these steps software can take over.
12 October 2026
What a website chatbot actually does at night and at weekends: answers the usual questions, takes contact details and passes the lead to your team in Telegram. A sample conversation, the limits worth setting and a launch plan.
9 October 2026
Six CRM features that save a small business hours every week: a customer card with full history, reminders, deal stages, automatic leads, document templates and integrations. And what is better left switched off at the start.
1 September 2026
Seven questions to ask before choosing a CRM: integrations with the services you use, the full yearly price, the mobile app, data export, language and support. Plus how to test a system in two weeks on real customers.
1 September 2026
What phishing emails sent to small businesses look like, how to check a message in a minute, what to set up in your email and domain, and what to do if someone has already clicked the link.
24 June 2026