CRM & sales

How to choose and set up a CRM so no lead gets lost, managers don't forget about customers, and repeat sales bring in money without extra manual work.

Repeat Sales Through a CRM: How to Earn More from Customers Who Already Bought

Five repeat-sale scenarios you can set up in a CRM: reminders for consumables, related products, reviews and winning back lapsed customers. We work out what this could bring with a base of 2,000 customers.

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12 October 2026

Which CRM Features Make Your Team More Productive: What Actually Saves Time

Six CRM features that save a small business hours every week: a customer card with full history, reminders, deal stages, automatic leads, document templates and integrations. And what is better left switched off at the start.

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1 September 2026

How to Choose a CRM for a Small Business: What to Look At

Seven questions to ask before choosing a CRM: integrations with the services you use, the full yearly price, the mobile app, data export, language and support. Plus how to test a system in two weeks on real customers.

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1 September 2026

CRM & sales

Repeat Sales Through a CRM: How to Earn More from Customers Who Already Bought

Which CRM Features Make Your Team More Productive: What Actually Saves Time

How to Choose a CRM for a Small Business: What to Look At

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