CRM and internal system support
Bug fixes, help for users and updates for the systems your team works in.
- Systems we built or took over from others
- Help for users and new employees
- Updates, backups and access control
CRM & automation support
Automation works only while someone looks after it
We look after CRMs, integrations, bots and internal systems: watch that data flows, fix failures when services change their APIs and add improvements as your business grows.
24/7
integration monitoring
API
changes tracked for you
Monthly
hours for improvements
1
contact for CRM, bots and integrations
How it looks after implementation
LIVE- Bot stopped answering → token renewed in 15 min
- New field “delivery date” added to the CRM card
- Night data exchange with accounting: 312 documents, 0 errors
Demo feed with example events
Sound familiar?
Pick your problem, and we'll show the solution
How we solve it · Monitoring of integrations and bots
Every exchange is logged and checked. If data stops flowing or errors appear, we get an alert and fix it, usually before anyone notices.
Demo
What happens when a service changes its API
Four typical connections of a small company. Break one and watch how monitoring catches it.
Without monitoring such a failure is often found days later, by an unhappy customer.
- Website forms → CRMWorking
- CRM → accountingWorking
- Payments → CRMWorking
- Telegram bot → managersWorking
Monitoring log
- 10:40!Alert sent to the team
- 10:41✓Integration updated to the new API
- 10:42✓Missed data resent, nothing lost
Services
What we do in this area
What your business gets
- 01Data between systems flows without manual fixes
- 02API changes don't stop the business
- 03The team gets answers and changes quickly
- 04The system is documented and not tied to one person
Process
How we work
- 1
Free consultation
You describe the task, we ask the right questions and suggest a solution.
- 2
Audit and plan
We look at what you have and propose a plan with a clear estimate.
- 3
Implementation
We work in short stages and show the result after each one.
- 4
Support
We stay in touch, monitor and improve after launch.
How we take care of you
We work so that you can stop worrying about the IT side of your business.
A direct line to your specialist
You talk to the person who does your task, with no call centres or middlemen. Ask anything, even the “simple” questions.
Plain language, no jargon
We explain what we do and why, so you always understand what you are paying for and what you get.
No surprises
Price and deadline are agreed before we start. If something changes, you hear it from us first, before any extra cost.
We stay after launch
We don't disappear after handover: we watch that everything works, answer questions and improve things as your business grows.
FAQ
Frequently asked questions
Will you support a system built by someone else? +
Yes, if we get the code and access. We start with a short review and tell you honestly what state it is in and what it will take.
Which systems do you support? +
CRMs and admin panels on Laravel and Node, integrations with accounting, payments, delivery and e-invoicing, bots in Telegram, WhatsApp and on websites, and AI assistants.
One-time help or a subscription? +
Both. You can call us for one task, or choose monthly support with monitoring and a fixed scope of work.
How fast do you react to a failure? +
In working hours we start within a few hours; the exact time is written in the plan. Monitoring alerts reach us automatically, so you don't have to report the failure yourselves.
Pricing
You know the cost before we start
We estimate the project and fix the price. Small tasks and support can be billed by the hour.
Small tasks and support
€22€15−32%per hour, excl. VAT (EU: reverse charge)
Your rate is locked for all of 2027, if you start working with us by 31 December 2026.
- VAT invoice for every job
- Free consultation
- Estimate before any work starts
- 12-month warranty on our work
Portfolio
All cases → Cases in this area
OLX.pl · Marek
Dzień dobry, ile kosztuje konfiguracja poczty firmowej dla 5 osób?
AI draft
Dzień dobry! Konfiguracja poczty dla 5 osób z SPF, DKIM i DMARC zajmuje 1–2 dni. Podam dokładną cenę po krótkim audycie domeny. Jaka to domena?
✅✏️🔄🚫
Our project AI & Bots
AI inbox: OLX chats and email answered from one Telegram group
Messages from OLX.ua, OLX.pl, three mailboxes, the website chat, Telegram and Messenger arrive as cards with a reply drafted by AI. One tap sends it, nothing goes out without a person.
8channels in one chat
Read the case- 1Order on a marketplace
- 2Stock −1 everywhere
- 3Payment received
- 4E-invoice issued
- 5Label and tracking
Solution example Sales
One stock for Shopify, Amazon and eBay, and invoices that issue themselves
Orders from every channel in one list, stock updated everywhere within a minute, an e-invoice for every paid order.
€1 750from €1 200−31%
≤ 1 minstock sync
Read the caseOther areas
Email protectionEmail protection & audit · Spam & virus filter (PMG) · Protected mail with a client panelWebsite & server securityWebsite & server security audit · Protection: firewall, anti-bot, updates · Help after a hackAccount & team securityMicrosoft 365 / Google: secure setup · 2FA, passwords and staff access · Team training: phishing, deepfake, fake invoicesBackups & recoveryBackups of websites, servers and mail · Protection against ransomware · Recovery plan and restore testsProduction automationProduction management (ERP) · Shop-floor board & tablets · Batches & qualityLogistics automationRoute planning · Drivers & proof of delivery · Warehouse & stockWebsites & landing pagesCompany website · Landing pages for ads · Repair & speed-up of existing sitesMobile apps & PWAPWA: an app from your website · Apps for iOS and Android · Native apps · Support and takeover of appsOnline storesStore on Shopify or WooCommerce · Payments, delivery & invoices · Catalogue import & B2B pricesSales automationCRM · Quotes, contracts & invoices · Payments & subscriptionsManagement automationE-invoicing · Automation & integrations · Analytics & dashboards · Cost control & optimisation · Staff & working-time controlAI and chatbotsChatbots · AI for businessSEO and promotionSEO promotion · Blog automation · AI search optimisation (GEO)Website & store supportUpdates, fixes and monitoring · Sites left without a developer · Changes and monthly planIT supportServers, cloud, SSL and DNS · Moving to the cloud · Monthly support and security plan
