Updates, fixes and monitoring
The site, store or app stays up to date and working.
- CMS, plugin and library updates with a backup first
- Bug fixes after updates and integrations
- Uptime, speed and SSL monitoring
Website & store support
A website needs care after launch, not only when it breaks
We update and fix websites, online stores and apps, make small changes on request and take over projects left without a developer. Remotely, with a report every month.
How it looks after implementation
LIVEyour-company.com
- Pages load faster after image optimisation
- Checkout error after a payment plugin update → fixed in 40 min
Demo feed with example events
24/7
uptime and SSL checks
1–2 days
for a small change
Monthly
updates with a backup first
1
contact for site, store and app
How a change request goes
Write what to change, we do the rest
Pick an example or write your own request and see what happens to it. This is a demo, nothing is sent.
Request #1042
Change prices in the “Services” section
- 1ReceivedWe reply in writing and confirm what exactly to change
- 2EstimatedYou see the time before we start
- 3Done and checkedMade on a copy, checked, then published
- 4In the monthly reportWith the hours spent
Services
What we do in this area
Sites left without a developer
We take over a site or server built by someone else and keep it running.
- Short audit and recovery of access
- Backup and documentation of the setup
- Fixes and small changes
Changes and monthly plan
Small changes on request and a fixed number of hours a month.
- Texts, banners, prices and new pages
- Small features for the store or app
- Monthly report on what was done
Sound familiar?
Pick your problem, and we'll show the solution
How we solve it · Sites left without a developer
We take over existing websites and servers: find out how they work, secure access, document everything and keep them running.
Result
What your business gets
- 01The site is updated without breakdowns
- 02Changes take days, not weeks
- 03Problems are found before customers notice
- 04No dependence on one “magic” person
Process
How we work
- 1
Free consultation
You describe the task, we ask the right questions and suggest a solution.
- 2
Audit and plan
We look at what you have and propose a plan with a clear estimate.
- 3
Implementation
We work in short stages and show the result after each one.
- 4
Support
We stay in touch, monitor and improve after launch.
How we take care of you
We work so that you can stop worrying about the IT side of your business.
A direct line to your specialist
You talk to the person who does your task, with no call centres or middlemen. Ask anything, even the “simple” questions.
Plain language, no jargon
We explain what we do and why, so you always understand what you are paying for and what you get.
No surprises
Price and deadline are agreed before we start. If something changes, you hear it from us first, before any extra cost.
We stay after launch
We don't disappear after handover: we watch that everything works, answer questions and improve things as your business grows.
FAQ
Frequently asked questions
Will you take over a site built by someone else? +
Yes. We start with a short audit, then recover access, make backups and document the setup before changing anything.
Which platforms do you support? +
WordPress and WooCommerce, PrestaShop, OpenCart, Shopify, sites on Laravel, Nuxt or React, and PWA and mobile apps. If it is something rare, we look at the code first and tell you honestly.
One-time help or a subscription? +
Both. You can call us for one task, or choose monthly support with monitoring and a fixed scope of work.
What if we need a bigger change? +
We estimate it separately as a project with a fixed price, so the monthly hours stay for routine care.
Pricing
Price per task, not per hour
Every task gets a fixed quote. Prefer hourly? Then you always know what an hour of support costs.
One hour of support
€22€15−32%per hour, excl. VAT (EU: reverse charge)
Your rate is locked for all of 2027, if you start working with us by 31 December 2026.
- VAT invoice for every job
- Free consultation
- Estimate before any work starts
- 12-month warranty on our work
Portfolio
All cases → Cases in this area
- Domain · moved to company account
- Server · new keys, old ones revoked
- Code · in Git with history
- Docs · how to deploy
Solution example Website IT support
The developer disappeared: taking over the site, the code and the accesses safely
We collect accesses, put the code under version control, document how things work, fix the most urgent bugs and then develop the project further.
€350from €240−31%
100%accesses in the company's name
Read the case- WordPress 6.x · updated after staging test
- 14 plugins · updated
- Backups · 30 of 30 days
- Uptime · 99.98%
Solution example Website IT support
Website care every month: updates, backups and small changes without stress
Safe updates tested on a copy first, daily backups, uptime monitoring and a few hours a month for changes, with a one-page report.
€130from €90/ month−31%
stagingevery update tested first
Read the caseOther areas
Email protectionEmail protection & audit · Spam & virus filter (PMG) · Protected mail with a client panelWebsite & server securityWebsite & server security audit · Protection: firewall, anti-bot, updates · Help after a hackAccount & team securityMicrosoft 365 / Google: secure setup · 2FA, passwords and staff access · Team training: phishing, deepfake, fake invoicesBackups & recoveryBackups of websites, servers and mail · Protection against ransomware · Recovery plan and restore testsProduction automationProduction management (ERP) · Shop-floor board & tablets · Batches & qualityLogistics automationRoute planning · Drivers & proof of delivery · Warehouse & stockWebsites & landing pagesCompany website · Landing pages for ads · Repair & speed-up of existing sitesMobile apps & PWAPWA: an app from your website · Apps for iOS and Android · Native apps · Support and takeover of appsOnline storesStore on Shopify or WooCommerce · Payments, delivery & invoices · Catalogue import & B2B pricesSales automationCRM · Quotes, contracts & invoices · Payments & subscriptionsManagement automationE-invoicing · Automation & integrations · Analytics & dashboards · Cost control & optimisation · Staff & working-time controlAI and chatbotsChatbots · AI for businessSEO and promotionSEO promotion · Blog automation · AI search optimisation (GEO)CRM & automation supportCRM and internal system support · Monitoring of integrations and bots · Improvements and monthly planIT supportServers, cloud, SSL and DNS · Moving to the cloud · Monthly support and security plan
