How Can CRM Features Boost Your Team's Productivity?
Exploring how CRM features can significantly enhance your team's productivity by optimizing workflows and improving customer interactions.
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2026-09-01
Solution example IT Support
Office of 15 people: backups that really restore and accounts with 2FA
3-2-1 backups, a monthly restore test, Microsoft 365 with two-factor login and one contact to call when something breaks.
- Client
- Typical client: accounting or law office, 15 people
- Timeline
- 2 weeks + monthly support
- Year
- 2026
- Local backup · last night 02:00
- Cloud copy · encrypted
- Restore test · passed
- MFA · 15 of 15 accounts
- Laptop #7 · disk 91% full
3-2-1
backup scheme
100%
accounts with 2FA
< 4 h
target recovery time
This is a solution example: it shows how we would build it for a typical client. The figures are targets we agree on before the work starts, not results of a specific client.
The problem
Files sit on one NAS in the office, passwords on sticky notes, and nobody knows whether the backup works. One encrypted laptop could stop the business for a week.
How we solve it
- 01Inventory of computers, accounts, licences and critical data
- 023-2-1 backups: local copy, cloud copy and an offline copy safe from ransomware
- 03Monthly restore test with a one-page report
- 04Microsoft 365: shared mailboxes, MFA for everyone, an offboarding checklist
- 05Monitoring of disks, updates and antivirus with alerts
What the client gets
- Recovery after an incident in hours, not days
- A former employee loses access the same day
- The owner gets a short monthly report
Technologies
- Microsoft 365
- Proxmox Backup Server
- restic
- Zabbix
- Bitwarden
Related services
Want the same for your business?
Describe the task in your own words. We'll reply with questions or a plan and name the price and deadline before we start.
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