How Can CRM Features Boost Your Team's Productivity?
Exploring how CRM features can significantly enhance your team's productivity by optimizing workflows and improving customer interactions.
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2026-09-01
Solution example Production
Six vans, one plan: routes in minutes and clients who know when the driver arrives
Orders turn into routes automatically, drivers see their stops in an app, clients get an SMS with the time window, and proof of delivery is a photo and signature.
- Client
- Typical client: distributor with 6 delivery vans
- Timeline
- 3–5 weeks
- Year
- 2026
- 1Orders for tomorrow
- 2Routes built
- 3SMS to clients
- 4Driver app
- 5Photo + signature
6
vans in one plan
SMS
with the delivery window
100%
deliveries with proof
This is a solution example: it shows how we would build it for a typical client. The figures are targets we agree on before the work starts, not results of a specific client.
Before and after
BeforeAfter
PlanningBefore 2 hours on a map every morningAfter Routes built in minutes
ClientsBefore Call to ask where the driver isAfter Get an SMS with the window
DisputesBefore Word against wordAfter Photo, time and signature
The problem
The dispatcher plans routes on a map for two hours every morning, drivers phone clients, and disputes about deliveries end in “he said, she said”.
How we solve it
- 01Routes built from orders with time windows and van capacity
- 02Driver app: stops, navigation, call, photo and signature
- 03Automatic SMS to clients with the expected window
- 04Dispatcher map with live positions and status
How it works
In
OrdersVans and driversRoute planner
Windows, capacity, distance
Result
Driver appSMS to clientsProof of deliveryHow the work goes
- 13 days
Rules
Zones, windows, van sizes and how orders arrive today.
- 22–3 weeks
Planner and app
Route building, driver app and client SMS.
- 31 week
Pilot
Two vans first, then the whole fleet.
What the client gets
- Morning planning takes minutes
- Clients know when to expect the delivery
- Every disputed delivery has a photo and signature
What we need from you
Everything else is on us. You see progress after each stage and pay after accepting it.
- Order export or access to the order system
- Phones for drivers (Android or iPhone)
- One dispatcher to test the pilot week
Want the same for your business?
Describe the task in your own words. We'll reply with questions or a plan and name the price and deadline before we start.
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